Privacy Policy

1. Data Controller

Otilities B.V. is responsible for the processing of personal data as described in this privacy policy.

2. What data we collect

The following personal data may be processed through this website:

• /Contact form: When you complete our contact form, we process your name, email address, subject and message. We use this data solely to respond to your enquiry.
• /Email correspondence: When you send us an email at info@otilities.com, we process the data you provide in order to handle your request.
• /Phone contact: When you call us, we may process your phone number and the content of the conversation.

3. Legal basis for processing

We process your personal data on the following legal grounds:

• /Consent: You give consent by actively contacting us via the form, email or telephone.
• /Legitimate interest: Responding to your enquiries and delivering our services.

4. Third-party services

This website uses the following external services:

• /Google Fonts: To load fonts (Inter and Material Symbols), a connection is established with servers of Google LLC. Your IP address may be transmitted to Google in the process. See Google's privacy policy.
• /Vercel: This website is hosted on the Vercel Inc. platform. Vercel may process technical log data (such as IP addresses) for the operation of the hosting service. See Vercel's privacy policy.
• /LinkedIn: This website contains a link to our LinkedIn company page. When you click this link, you will be redirected to LinkedIn. Use of LinkedIn is governed by the privacy policy of LinkedIn/Microsoft.

5. Cookies

This website does not place its own cookies and does not use any tracking or analytics software. No advertising cookies are placed. Technical cookies placed by the hosting provider for the operation of the website fall under the responsibility of Vercel Inc.

6. Retention period

We do not retain your personal data for longer than is strictly necessary for the purpose for which it was collected. Data from the contact form and email correspondence is retained for as long as needed to handle your request, with a maximum retention period of 12 months after the most recent contact.

7. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• /Right to access your personal data
• /Right to rectification of inaccurate data
• /Right to erasure of your data
• /Right to restriction of processing
• /Right to data portability
• /Right to object to processing

You can submit a request via info@otilities.com. We will respond to your request within 30 days.

8. Security

Otilities B.V. takes the protection of your data seriously and implements appropriate technical and organisational measures to prevent misuse, loss, unauthorised access and other unlawful processing. Our organisation is ISO 27001:2022 certified.

9. Complaints

Do you have a complaint about the processing of your personal data? Please contact us at info@otilities.com. You also always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) (autoriteitpersoonsgegevens.nl).

10. Changes

Otilities B.V. reserves the right to amend this privacy policy. Any changes will be published on this page. We recommend reviewing this policy regularly.